Global Relay provides compliant archiving and eDiscovery solutions for financial services firms.
Usage: How We Use Global Relay
We use Global Relay to store and retrieve emails, messages, and documents for regulatory compliance. Global Relay is our firm-wide compliance communication tracking system, ensuring that all electronic communications are securely archived and monitored for regulatory compliance. As a financial services firm, we are required to track, store, and retrieve all employee communications related to business activities to meet industry regulations.
- Archiving & Compliance Tracking:
- Global Relay captures and archives all emails, messages, and communications for compliance purposes.
- This ensures that our firm remains in line with regulatory requirements, protecting both employees and the company from compliance risks.
- Archived messages can be retrieved if needed for audits, investigations, or internal reviews.
- External Communication & Social Media Monitoring:
- Any external communication platforms used for business purposes (e.g., personal email, texting, or social media accounts) must be tracked through Global Relay.
- Employees must provide login credentials for any approved external communication tools to ensure that interactions are properly monitored.
- This applies to:
- Social media platforms (LinkedIn, Twitter, etc.) used for professional engagement.
- Third-party messaging applications (such as WhatsApp or SMS if approved for business use).
- External email accounts used for client interactions.
- Integration & Searchability:
- Global Relay integrates with email, messaging apps, and document storage to create a searchable archive.
- If needed, our compliance team can quickly retrieve past communications for reporting, audits, or dispute resolution.
Why Global Relay Matters for Employees
- Regulatory Compliance: Ensures that we adhere to financial industry regulations regarding communication record-keeping.
- Security & Accountability: Protects both employees and the firm by maintaining a clear and trackable communication history.
- Firm Policy Adherence: Employees are required to use approved communication channels and submit external platform credentials to ensure compliance tracking.
By utilizing Global Relay, our firm meets strict compliance standards, safeguards client interactions, and ensures transparency in all electronic communications. Employees should be aware that all business-related digital interactions are monitored to maintain regulatory integrity.