Envoy Managed IT provides IT support, cybersecurity, and managed services for businesses.
Usage: How We Use Envoy Manage IT
Envoy Managed IT is our firm’s dedicated Managed IT service provider, responsible for setting up and maintaining all aspects of our technology infrastructure. They ensure smooth onboarding for new employees, handle day-to-day IT support, and manage cybersecurity to keep our systems secure.
Onboarding & New User Setup
Whenever a new employee joins our firm, Envoy takes care of the entire IT setup process. This includes:
- Provisioning Equipment: Setting up company-issued computers, software, and other necessary devices.
- Creating User Accounts: Registering new employees with company systems, email, cloud platforms, and internal databases.
- Providing Login Credentials: Issuing and securing usernames, passwords, and multi-factor authentication (MFA) setup.
- Security & Compliance Training: Ensuring new users understand IT security best practices and company policies.
Ongoing IT Support & Security Management:
Envoy is the first point of contact for any IT-related issues, serving as the help desk for troubleshooting, maintenance, and cybersecurity concerns. Their support includes:
- Technical Troubleshooting: Addressing hardware, software, network, and connectivity issues.
- Security Monitoring: Proactively monitoring systems for cyber threats and responding to potential security breaches.
- Software Updates & Patching: Keeping company devices and applications up to date to minimize vulnerabilities.
- Cloud & Data Management: Managing cloud storage solutions, backups, and data recovery services.
By partnering with Envoy, we ensure a secure, efficient, and well-managed IT environment, allowing our team to focus on their work without technology disruptions.
Envoy Managed IT Services Support
- Email: help@envoymanagedservices.com
- Phone: (817) 349-2157