Jacinta Thompson serves as Executive Director of Corporate Solutions at Balefire, where she sets strategic direction for the team and ensures execution, performance, and adherence to firm standards. She balances competing priorities by weighing the financial and operational impact of every decision, knowing when to act independently and when to escalate matters to the right people. Above all, Jacinta works to eliminate ambiguity across the organization, keeping her team focused on enterprise priorities and executing with consistency and accountability.
Jacinta brings more than 25 years of experience in the retirement plan industry to her role, having served in nearly every capacity through which a plan sponsor or participant engages with a retirement plan, from answering participant questions and facilitating plan transactions to providing day-to-day strategic support for plan sponsors, giving her a comprehensive view of the challenges organizations face at every level. She has also designed and delivered financial wellness education programs that help employees make informed decisions and get more value from their workplace benefits. Jacinta holds the Series 24, 7, 63, and 66 securities registrations, along with the AIF and CPFA designations.
At Balefire, Jacinta has played a central role in defining and refining the firm’s corporate client experience as the business has grown and client needs have evolved. As organizations compete for talent in a volatile economic and regulatory environment, she has helped shape a service model that stays proactive, consultative, and aligned with each client’s broader business objectives, so that retirement plan outcomes support the organization’s larger goals. She also advises finance committees and executive leadership on fiduciary governance, investment oversight, retirement plan design, and long-term financial strategy.
Jacinta works with a wide range of employers, from privately owned and family-owned businesses to publicly traded and private equity-backed organizations, across industries with distinct operational challenges and workforce dynamics. Regardless of size or ownership structure, she has found that every employer wants the same thing: a trusted partner who understands their business, offers objective guidance, and helps them navigate the complexities of sponsoring a retirement plan. Jacinta specializes in helping employers design, implement, and oversee retirement and executive benefit programs, including 401(k), 403(b), 457(b), defined benefit, ESOP, SERP, and nonqualified deferred compensation plans, and she partners with business owners and retirement plan committees to strengthen fiduciary governance and build competitive benefit programs that support recruitment and retention.
Colleagues and clients rely on Jacinta to bring clarity and practical solutions to complex retirement plan matters, whether that means interpreting fiduciary responsibilities, training plan committees, or helping clients navigate regulatory requirements. She works to make complicated topics understandable and actionable, combining technical expertise with an approachable, energetic style that helps clients feel confident and informed.
Jacinta resides in Cape Coral, Florida, where she spends time with her children and grandchildren. Her hobbies include reading and playing pickleball.