At Balefire, we’re redefining what it means to be a financial advisory firm. We believe the future of wealth management is collaborative, innovative, and deeply personal—and we’re building a team that reflects that vision. With a culture centered on trust, shared success, and bold ideas, Balefire empowers employees to make an impact while growing their careers. We’re united by a mission to serve clients with integrity and purpose, creating solutions that last for generations. If you’re energized by meaningful work, collaborative teams, and continuous learning, Balefire offers a dynamic environment where you can thrive.
Role Overview
We are seeking an Insurance Associate to join our growing Insurance team. This role is ideal for someone who thrives in a detail-driven environment, enjoys problem-solving, and is passionate about delivering concierge-level service to clients, advisors, and carrier partners.
Key Responsibilities (The Associate’s “5’s”)
- Policy & Performance Review
- Review and monitor segment allocations, interest rate returns, new index options, historical performance, and overall average rate of return since policy inception.
- Oversee Systematic Investment Transfers (SITs) and prepare analysis for advisor and client reviews.
- Policy Servicing & Client Support
- Support plan policies, premium-financed policies, and bank reporting requirements.
- Coordinate annual policy reviews, policy performance reporting, and finance company collaboration.
- Partner with advisors and clients on servicing needs including death claims, policy loans, premium reminders, owner/beneficiary changes, and anniversary notices.
- Underwriting & Case Management
- Own end-to-end underwriting for Balefire’s highest-value and most complex cases.
- Provide concierge-level coordination with carriers, medical vendors, and advisors, ensuring proactive issue resolution and timely updates.
- Collaborate on complex illustration scenarios, product-specific policy loans, and premium strategies (including investment-funded premiums).
- Process & Compliance Oversight
- Create, document, and refine SOPs for application intake, requirements ordering, risk assessment, and approval communications.
- Conduct quarterly audits to eliminate friction and ensure compliance with firmwide standards.
- Maintain firm-wide producer licensing and appointments, track renewals, CE credits, and state filings; coordinate with Compliance on regulatory requirements.
- Financial & Medical Reconciliation
- Reconcile medical records quarterly, determining payment timing and managing reimbursement processes (in collaboration with Accounting & HR).
- Ensure accurate, timely commission statements by reconciling carrier reports to internal records.
- Partner with Accounting to resolve discrepancies within 10 business days and maintain audit-ready files.
Qualifications
- 2–5 years of insurance, financial services, or related experience preferred.
- Strong analytical and organizational skills; ability to manage multiple priorities and deadlines.
- Excellent client service and communication skills.
- Proficiency in Microsoft Office Suite and CRM platforms (experience with Practifi a plus).
- Active life/health insurance license preferred (or willingness to obtain within 6 months).
Compensation & Benefits
Balefire offers a competitive compensation package designed to support your professional and personal well-being. We provide a combination of base salary and performance-based incentives, along with a robust benefits program that includes:
- Medical, dental, and vision coverage.
- Retirement savings plan with company contributions.
- Health savings and wellness programs.
- Flexible time off and holidays.
- Opportunities for professional development and continuing education.
- A collaborative, people-centered work environment.
- Specific compensation details will be discussed during the interview process.
Work Schedule
- Monday through Friday, 8:00 AM – 5:00 PM
- In-office position
Join Our Team
If you’re excited to be part of a growing firm where your contributions make a difference, we’d love to hear from you. Bring your talents to Balefire and help us create a better client experience—together.